Individual System

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Individual System

Designed for personal use, the Phonak Roger Individual System supports those with hearing loss in everyday situations.  Whether attending meetings, joining lectures, socialising in noisy environments, or watching TV at home, it acts like a ‘third ear’.  Enhancing speech intelligibility and making communication easier wherever life takes you.

Why Choose the Phonak Roger Individual System?

  • Hearing Support for All: Delivers clear, intelligible audio specifically designed for individuals with hearing loss.
  • Plug-and-Play Simplicity: Easy setup with no technical expertise required.
  • Flexible Deployment: Works seamlessly in any room or venue.
  • Tailored Solutions: Personalised kits to suit your specific needs and environment.
  • Secure Wiresless Connection: Ideal for confidential meetings and discussions.
  • Complete Integration: Works alongside your existing AV or IT systems.

Experience seamless communication with the Phonak Roger range

Included Equipment:

  • 1 x Roger On 3 Microphone
  • 1 x NeckLoop Receivers
  • 1 x Softshell Case
TRY BEFORE YOU BUY!

For peace of mind, we offer a FREE, no obligation 10-day trial of this system, allowing you to experience the power of Roger technology firsthand.

With over 35 years of expertise in hearing solutions, including Induction Loops, PA Systems, Infrared and FM Systems, we are proud to offer this comprehensive, tailored, assistive listening package designed to meet the unique requirements of various buildings types.

Get in touch with us to schedule a site visit with one of our engineers to discuss your needs and requirements, and ensure the optimal configuration for your setup.

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Microphones:
The Roger On 3 is a versatile microphone designed to adapt to various meeting scenarios.  It features three mic modes including:

  • Table Mode: capturing group discussions
  • Pointing Mode: focusing on specific sounds in noisy environments.
  • Presenter Mode: worn as a lanyard mic to transmit the speaker’s voice clearly and directly.

Powered by MultiBeam 2.0 technology, the Roger On intelligently utilises an array of microphones in different directions and will seamlessly change to focus as the speaker changes.
The Roger On can be managed via the myRogerMic app, allowing users to switch mic modes, mute when needed and check battery levels, all from a smartphone.
This microphone supports an unlimited number of Roger receivers and allows users with compatible Sonova hearing instruments to connect directly, eliminating the need for NeckLoops.

NeckLoop Receiver:
This discreet, user-friendly device is worn around the neck of the individual with hearing loss.  It creates a personal hearing loop that transmits audio directly from the Roger microphones to any hearing aid equipped with a Telecoil (T-coil).
For those without compatible hearing aids, or no hearing aids, headphones are available, making the system accessible to everyone.
The receiver includes easy-to-use volume controls, allowing for personalised volume levels.

Support for All:
This system is built to support a wide range of users, regardless of hearing ability or personal equipment.  NeckLoop Receivers with headphones provide straightforward access for any attendee.
It can also benefit individuals with focusing challenges, such as ADHD, by improving clarity and reducing background noise during lectures, meetings, or daily activities.  For a more discreet option, the NeckLoop Receiver can be replaced with a Roger Focus Receiver(s).

Complete Integration:
The Roger On easily integrates with your existing devices for a seamless listening experience.  Connect to a PC via USB to stream audio directly to hearing aids or headphones.  In headset mode, the Roger On transmits your voice through its built-in microphone while delivering the call audio straight to your hearing aids, minimising background noise for clearer communication on both ends.
You can also connect directly to a TV, sending the audio straight to your hearing aids.  In some cases, TV speakers can be muted entirely, turning your hearing aids into a private wireless headset.

Flexibility:
Both setup and pack away time only takes a few minutes and can be easily adapted to different room configurations, allowing for simple transport and use in alternative locations.

Personalisation:
We offer personalised solutions specifically designed to address your unique requirements, complete with a clear, customised user manual and comprehensive product training.

Secure Wireless Connection:
All Roger units wirelessly connect via a 2.4GHz encrypted connection, maintaining confidentiality.  With adaptive automatic frequency hopping, the system seamlessly switches frequencies when needed to avoid interference.

Charging & Storage:
Both the Roger On and Neckloop can be conveniently stored in a compact, discreet softshell case along with cables and accessories.  This dedicated storage solution protects the equipment from damage during travel while enhancing portability, allowing for hassle-free movement of the system to any location.

Customisation:
One of the standout features of the Phonak Roger range is its customisation capability, allowing it to accommodate varying numbers of participants and attendees.  The quantities listed serve as a starting point, you can adjust the quantity of each item to meet your specific requirements, ensuring optimal system performance.

Technical Support:
All systems include comprehensive on-site training and continued support for the future. One of our experienced technical engineers will deliver the kit and conduct an in-depth training session for staff members, ensuring a complete understanding of how the system operates to maximise its benefits.  Each bespoke system is accompanied by a tailor-made user guide for ease of use.  Our training package lasts for the lifespan of the product, so our support and assistance will be provided for many years to come.

Contact us to discuss your needs and we can create a bespoke system that suits your specific requirements.

Loan Contract

For full terms and conditions, or to request a loan of portable equipment, please complete the loan contract by clicking HERE

VAT Exemption

If you are eligible for VAT relief please download and complete the eligibility declaration HERE 

FAQs

What is the warranty period?
All equipment includes a standard 2-year warranty, with the option to purchase an extended 5-year warranty.

Does this comply with the 2010 Equality Act?
All public buildings are required to comply with the 2010 Equality Act and provide reasonable adjustments for ALL disabilities, including hearing loss.  Traditionally, a fixed hearing loop is the standard solution, however the Roger System complies with the latest standard and much more.

What is battery life?
Almost all Roger products have a battery life of 8 – 10 hours, while the Table Mics have a battery life of up to 16 hours.  Charging time from 0 – 100% is approximately 2 hours.

Is the system confidential?
Yes, provided all Roger units are in the same room.  If a NeckLoop receiver is missing then confidentiality could be breached.  In this scenario, you can quickly create a new network on the Touchscreen Mic and re-pair all units within the room in just a couple minutes to regain confidentiality.

How secure is the Roger network?
The Roger network is in the 2.4GHz bandwidth and is designed to be secure and tap-proof.  The system runs on a 128-bit AES encryption which guarantees secure transmission. Only Roger receivers connected to Roger microphones can receive the signal.

Is Roger liable to interference?
No, due adaptive algorithms the system monitors channels and simply ‘hops’ all units in the network to a free channel if any interference is detected.

Can I return products?
We offer a 30-day money back guarantee, provided all items are placed back into its original packaging and are in a sellable condition.

How do I purchase the equipment?
It is possible to buy though our website directly, but we highly recommend getting in contact with us directly where we can discuss your exact needs and create a bespoke package that meets your criteria.

Is it easy to alter the volume?
Yes.  The NeckLoop Receiver features simple, side-mounted volume control for personal adjustment.
Roger technology constantly monitors speech and background noise, automatically adjusting volume to maintain speech intelligibility.

What size room/meeting is this suitable for?
The Roger network has a range of up to 25 metres in clear line of sight, making it ideal for settings such as classrooms, meeting rooms and conference spaces.  In lanyard mode, it will capture a single speaker from up to 25 metres away during a lecture or presentation.
Small group mode covers group discussions with 3 – 8 people, depending on microphone placement, room acoustics and background noise.
NeckLoop receivers are intended for individual use (one per person).  Users with compatible Sonova hearing instruments can connect directly, eliminating the need for a NeckLoop.

User Guide and Downloads

Download our user guide HERE