Glastonbury Town Hall, Glastonbury, Somerset

gordon morris

The challenge: To support hard of hearing councillors and members of the public to allow them to fully participate in meetings and events.
The solution: The portable Phonak Roger system, supplied with full training provided.
The benefits: The fully portable solution has enabled the councillors and public to participate and engage in meetings and events.

Glastonbury Town Hall is a beautiful grade II listed building built in the 1800’s, located on Magdelene Street, close to the Market Place situated next to Glastonbury Abbey. It is owned, maintained and run by Glastonbury Town Council.

The building consists of a number rooms including; two Halls, a Council Chamber and Mayors Parlour, not to mention two Kitchens and a bar.

“It has improved discussions so all members are able to hear clearly.”

Support for the Whole Family

Licenced as a wedding venue, the building is able to accommodate a variety of events including coffee mornings, craft fairs and much more. To ensure that all attendees, councillors and members of the public are able to fully participate, it was recognised that an additional hearing system was required.

Gordon Morris had previously installed a room loop in the main hall. Therefore when a further requirement was identified to support users at chamber events. Due to the level of service and support provided during the previous install, advice and a quote was requested.

Premises and Estates Officer Jackie Boice contacted Gordon Morris and invited Mark Birch Operations Manager to meet and discuss their requirements. Mark is known to the Town Council for the training and support he provides. Mark demonstrated the portable Phonak Roger system, which is quick and easy to set up and packs neatly away into its own protective case. The system can be simply picked up and moved to wherever needed.

The council chamber is used for many meetings and often welcomes members of the public. Former Councillor Bill Knight previously commented on the difference the Phonak Roger system made to the meetings, it has improved discussions so all members are able to hear clearly. For the public sitting in the gallery at the meetings, the slimline wireless speaker can be positioned to provide better sound quality ensuring all present in the room are able to hear those using the microphones.

The wireless microphones are quick and easy to setup, removing the worry of cables and the safety of users. The microphones can also be passed to the public should they wish to ask questions during a meeting.

“The support we receive from Mark has been great. He is always available to answer questions.”

Professional service

Gordon Morris engineers offer a full service and support package. From surveying the premises and advising what equipment is required, to installing and maintaining the system. Caretaker Les commented, ‘the support we receive from Mark has been great. He is always available to answer questions.’

To find out more about Glastonbury Town Hall visit

Gordon Morris would like to thank Jackie Boice for her kind cooperation with this article and wishes everyone at Glastonbury Town Hall the very best for the future.

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